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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Yvonne Thompson

November 21, 2025

5  out of  5
rating by Yvonne Thompson
"Rhonda Figg was very pleasant and knowledgeable I enjoyed talking with he, thank you Ms. Figg for your professionalism. Yvonne J Thompson"
We responded:
"Thank you, Yvonne We are fortunate to have hard-working team members, like Rhonda, who do their best for their customers. Thank you for trusting us with your coverage needs!"
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michael mabus

November 20, 2025

5  out of  5
rating by michael mabus
"I’m quite pleased with the serves I received had State Farm for a very long time got a payout from a totaled out vehicle not my fault they dropped me. Got contacted next year and now they offered me a rate I could not pass up now that’s serves. Shout out to James for all the help"
We responded:
"James always puts our customers first. We are delighted by your amazing review, Michael!"
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dick tracy

November 19, 2025

5  out of  5
rating by dick tracy
"I know this is an anonymous account, but that doesn't change the fact that the services provided are much better than what I had previously. That is taking into account the ease of getting quotes and the new policies (thanks Shelly) along with the much better pricing and coverage. If you're in the market or even just looking to see how your budget will be impacted Ms. Doire is on top of it from cradle to grave."
We responded:
"Thank you for the great review "Dick." Though you didn't have to go undercover to realize the great service our team, especially Shelly, delivers for our customers. "
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stephen hayko

November 17, 2025

5  out of  5
rating by stephen hayko
"Got a call from James at the Barko agency after submitting a quote request online. After discussing rates and coverage, I was able to secure auto and renter’s policies at a significantly lower rate than my prior carrier. James was knowledgeable and personable, and was able to produce a great solution to meet my insurance needs."
We responded:
"Reviews like this overjoy us, Stephen! James is a wonderful member of our team, and we’re glad he was able to assist you with your insurance needs. Thank you for sharing your experience with our office."
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Chelsea Sucgang

November 17, 2025

5  out of  5
rating by Chelsea Sucgang
"I started thinking about what my kids would be left with if something ever happened to me & so I reached out for some life insurance quotes and Shelly did the job ! She helped me understand what each quote meant with quickness & efficiency and I was impressed by the numbers she came up with . Because of her my kids will be set . She’s the kind of agent everyone needs ! Thank you Shelly !!"
We responded:
"Thank you, Chelsea, for the amazing review! I believe that it's essential for insurance agents to build relationships with their clients, allowing us to provide the best possible customer service and coverage for your needs. Shelly is an asset to our team and community. Thank you for trusting us to protect what matters most!"
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Eleni Till

November 17, 2025

5  out of  5
rating by Eleni Till
"From start to finish, Shelly and her entire State Farm team made the insurance process feel effortless. It’s rare these days to find an office that treats you like an actual person instead of just another policy number, but they go above and beyond every single time. Every question I had was answered clearly, quickly, and with genuine patience and trust me, I ask a lot of questions. They helped me find the best coverage without pushing anything unnecessary, and the savings were better than I expected. The level of professionalism mixed with real, human kindness is honestly unmatched. You can tell they truly care about their clients and take pride in what they do."
We responded:
"Thank you, Eleni, for the kind words! I believe that it's essential for insurance agents to build relationships with their clients, allowing us to provide the best possible customer service and coverage for your needs. It's been a pleasure working with you, and our office is always available to answer any questions you may have. Thank you for trusting us to protect what matters most!"
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Diana McWilliams

November 17, 2025

5  out of  5
rating by Diana McWilliams
"Shelly made my purchase of life insurance so quick and easy. She made everything so easy to understand as I had never purchased insurance before and had no idea what to expect. 10/10 will be going back to Shelly for any insurance needs!"
We responded:
"Thank you, Diana, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like Shelly, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
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Brooks Poindexter

November 15, 2025

5  out of  5
rating by Brooks Poindexter
"Thank you Dylan for helping with my insurance needs."
We responded:
"Hi, Brooks! Thank you for the praise for Dylan! "
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Jason Gill

November 14, 2025

5  out of  5
rating by Jason Gill
"Jill was an amazing agent. She helped me with everything I needed and whenever I had a question she got back to me right away and was able to take care of whatever I needed. Much recommended!"
We responded:
"Thank you for the review, Jason! We are glad to hear that Jill was able to help you with your insurance needs. Your feedback is important to us and we value the chance to provide you with high-quality coverage."
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Erick Bridge

November 14, 2025

5  out of  5
rating by Erick Bridge
"I couldn’t be happier at how easy and helpful Jill was to work with. She really went out of her way to answer all my questions and give me the coverage I needed. If you’re looking for someone to help you navigate this crazy insurance market you need to call Jill!"
We responded:
"Thank you, Erick We are fortunate to have hard-working team members, like Jill, who do their best for their customers. Thank you for trusting us with your coverage needs!"
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kevin mathis

November 14, 2025

5  out of  5
rating by kevin mathis
"I recently had the pleasure of working with an outstanding insurance agent named Jill who made the entire process seamless. She was incredibly knowledgeable, patiently answering all my questions and explaining complex policy details in a clear and understandable manner. Jill went above and beyond to find the perfect coverage options tailored specifically to my needs, providing peace of mind. Her professionalism, efficiency, and genuinely helpful demeanor made for a truly positive experience, and I highly recommend her services."
We responded:
"Thank you, Kevin, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like Jill, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
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Juliet Reyes

November 14, 2025

5  out of  5
rating by Juliet Reyes
"Jill Clark is the best, she help lots for my insurance and giving all the discount best she can. She is very easy to talk with and clear explanation for what I need to know. Also she is easy to reach out whenever you need too. I will recommend her 101%."
We responded:
"Thank you Juliet of the glowing review of Jill and trusting us to protect you and your family. We are here for you when you need us and welcome to the family!"
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Samantha Thomas

November 14, 2025

5  out of  5
rating by Samantha Thomas
"I’m not good at all with understanding insurance but Laya was able to break down my coverages in a simple way I could understand and she was patient with all of my inquiries. I was able to get $95 off my car insurance monthly payments and that’s with added coverages I didn’t already have!! She was very persistent in the beginning with tracking me down but I’m glad she did it was worth it, thanks Laya!!"
We responded:
"Thank you, Samantha, for the kind words for Laya! I believe that it's essential for insurance agents to build relationships with their clients, allowing us to provide the best possible customer service and coverage for your needs. It's been a pleasure working with you, and our office is always available to answer any questions you may have. Thank you for trusting us to protect what matters most!"
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Michaela Taitt

November 14, 2025

5  out of  5
rating by Michaela Taitt
"Worked with Agent Laya, and she addressed all my concerns and guided me in the right direction. Highly recommend working with her!"
We responded:
"Hi, Michaela! Thank you for the praise for Laya! She is a vital part of the team and we value how much she cares about all our customers. Thank you for giving us the chance to help you with your insurance needs."
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Quentin Johnson

November 13, 2025

5  out of  5
rating by Quentin Johnson
"Laya was great. Received a lot of information."
We responded:
"Hi, Quentin! Thank you for the praise for Laya! "
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Emanuel Seldon

November 13, 2025

5  out of  5
rating by Emanuel Seldon
"They have awesome customer service"
We responded:
"Thank you, Emanuel, for the amazing review! "
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David Perry

November 12, 2025

5  out of  5
rating by David Perry
"Lainey was super nice and helpful and took her time to get me right great service"
We responded:
"Lainey always puts our customers first. We are delighted by your amazing review, David!"
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Josef Harris

November 12, 2025

5  out of  5
rating by Josef Harris
"Lainey was great and very polite and helped me with everything…. The customer service is top tier."
We responded:
"Josef, we love seeing reviews like this! It is a top priority in our office to provide great insurance options for our policyholders, and we are thrilled you are happy with your experience with Lainey. Our office is there for you whenever you need us and is honored you have chosen our office to help protect what matters most."
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Kgosi Sargeant

November 11, 2025

5  out of  5
rating by Kgosi Sargeant
"Lainey was courteous and professional. Lainey directly addressed my concerns while making sure I was properly covered. Well done"
We responded:
"Thank you, Kgosi, for your positive feedback and for acknowledging the exceptional assistance provided by Lainey. We greatly appreciate your recognition of our team's dedication to delivering outstanding service."
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Chelsea Andre

November 5, 2025

5  out of  5
rating by Chelsea Andre
"Lainey Davis was amazing. She addressed all concerns and needs while setting up the auto insurance policy and helped set up life insurance and other needs. I would highly recommend speaking with her and getting setup with State Farm!"
We responded:
"Chelsea, we love seeing reviews like this! It is a top priority in our office to provide great insurance options for our policyholders, and we are thrilled you are happy with your experience with Lainey. Our office is there for you whenever you need us and is honored you have chosen our office to help protect what matters most."
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Nancy Beach

October 31, 2025

5  out of  5
rating by Nancy Beach
"Lainey was incredible. I never felt rushed or pressured in any way while discussing my insurance needs. I am thrilled with the quote and all the details of exactly what I'm getting. This was customer service at it's very best. I started with auto insurance and ended up with both home and auto at a terrific savings. I now believe that State Farm is "like a good neighbor" and there for me unlike my previous insurer. I'm a happy customer."
We responded:
"Thank you, Nancy, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like Lainey, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
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Shadow

October 22, 2025

5  out of  5
rating by Shadow
"Tbh they bugged the crap out of me, and I really wasn't willing to hear them bc I already had auto insurance w GEICO (who btw is the worst insurance company I've ever dealt w, not once did I get to talk to a real person.... EVER.) Until one of the team at State farm left me a text quoting full coverage at 150 cheaper a month. WHAT.... No brainer. I'm lazy so I really didn't want to deal w all the crap too. But Jill helped w everything. Shoutout Jill. I used state farm decades ago so I'm sure they have stepped up their game, w what I've just seen in the past few days. Thanks Jill, and team."
We responded:
"Thank you for the review Shadow. Sounds like it was a good thing we stayed persistent. Jill always puts our customers first. We are delighted by your amazing review!"
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Abigail “Abby” Heffernan

October 21, 2025

5  out of  5
rating by Abigail “Abby” Heffernan
"This business is ABSOLUTELY amazing and saved me over $4000 on a six month policy from my previous insurance provider. Lainey was absolutely professional and attentive and was the best insurance person I have EVER worked with."
We responded:
"Hi, Abby! Thank you for the praise for Lainey! She is a vital part of the team and we value how much she cares about all our customers. Thank you for giving us the chance to help you with your insurance needs."
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Jacob Blount

October 14, 2025

5  out of  5
rating by Jacob Blount
"Ronda has been a great help in my car insurance journey. Telling me everything I need to know in the upmost detail. Also reassuring you in a sense getting things worked out no matter what!"
We responded:
"Jacob, we love seeing reviews like this! It is a top priority in our office to provide great insurance options for our policyholders, and we are thrilled you are happy with your experience with Rhonda. Our office is there for you whenever you need us and is honored you have chosen our office to help protect what matters most."
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clarissa edwards

October 13, 2025

5  out of  5
rating by clarissa edwards
"My rep Brian A has great customer service."
We responded:
"Thank you, Clarissa We are fortunate to have hard-working team members, like Brian A, who do their best for their customers. Thank you for trusting us with your coverage needs!"