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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Stephlove

August 28, 2026

5  out of  5
rating by Stephlove
"I had a great experience with Layla from State Farm very patient, kind, and informative. I gladly invite all to experience the same and leave with your needs met. Thanks again !"
We responded:
"Stephlove, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Virginia Bch insurance team is always here and happy to help. "
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Thanh Ho

August 28, 2026

5  out of  5
rating by Thanh Ho
"Really fits my budget.I think I will stay with State farm for a long time."
We responded:
"Thank you so much for the 5 stars, Thanh! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Annie B

August 28, 2026

5  out of  5
rating by Annie B
"Thank you so much Brian for help me with my insurance he helped me get a good lower rate for my BMW IF YOU NEED ANYBODY GO TO Brian HE IS THE BEST He WILL HELP YOU"
We responded:
"Annie, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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Quannn 1K

August 27, 2026

5  out of  5
rating by Quannn 1K
"Laya had great customer service very nice and helpful"
We responded:
"Hi Quannn, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Brian Bartko, Your State Farm Agent "
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raphael casher

August 27, 2026

5  out of  5
rating by raphael casher
"I have to say I was incredibly impressed. With the service that I received? Especially not talking to AI Keshawn went above and beyond to help me get a great rate for my daughter's car insurance."
We responded:
"Wow, thank you for the 5-star review, raphael! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
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SUSAN DESOMBRE

August 27, 2026

5  out of  5
rating by SUSAN DESOMBRE
"KeShawn with State Farm was wonderful to work with. She listened to my needs and was able to offer auto coverage at a great price."
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Billy Waller

August 21, 2026

5  out of  5
rating by Billy Waller
"It was a great experience, they were very very helpful. But Keyshawn went above and beyond,that's alot. I really recommend Keyshawn"
We responded:
"Thank you so much for your kind review, Billy!  If you need insurance assistance, we are just an email or call away! - Brian Bartko, your State Farm Agent   "
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Jeff Bacot

August 21, 2026

5  out of  5
rating by Jeff Bacot
"Keshawn Ellis has been amazing!! Made the process of pricing and switching vehicle insurance so easy! Thank you!"
We responded:
"Thank you for the 5-star review of Brian Bartko’s team - we really appreciate your kind words! "
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Joseph Hage

August 19, 2026

5  out of  5
rating by Joseph Hage
"James at the front desk was very polite and professional.

The building was very clean, neat and orderly.

The staff was very polite and welcoming.

Keep up the good work guys."
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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Joanna NICHOLLS

August 18, 2026

1  out of  5
rating by Joanna NICHOLLS
"I was asking for "Loss of Use" cash payout under my rental coverage. Since a rental vehicle was not provided, which is 100% within my rights to do. You chose to be rude.

Unhelpful and rude. Pay premiums for years and get nothing in return. As you can see below. Taking credit for another person's 2 hours on the phone and being rude in his actual comments that the world can see. Oh I can cancel your rental coverage that I have paid for for YEARS. Ya how is that helpful at all?

I was asking for "Loss of Use" cash payout under my rental coverage. Since a rental vehicle was not provided, which is 100% within my rights to do. You chose to be rude."
We responded:
"I apologize Joanna that claims was unable to assist you in getting a rental car and spending 2 hours with you calling all the locations in the area and all them were out of stock. Not sure how we can help when a company is out of their product. You mentioned you found your own rental and when we asked with who your response was "none ya" and when we explained we are just trying to help you get reimbursed for that rental you just stared at us. If we can be of service please reach out. "
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Mark Drexler

August 18, 2026

5  out of  5
rating by Mark Drexler
"KeShawn as well as the other staff members have always been kind, personal, And very helpful with me and all my needs. Thank you...."
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
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DINO HALKLMARK

August 18, 2026

5  out of  5
rating by DINO HALKLMARK
"Brian and all the other girls in the office are definitely people persons they strive for perfection ! If you're looking for insurance you couldn't find a better bunch of folks."
We responded:
"DINO, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Virginia Bch. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Brian Bartko and Team "
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Cedric Williams

August 17, 2026

5  out of  5
rating by Cedric Williams
"Laya was absolutely amazing at helping me find an extremely lower monthly rate for auto insurance. With her vast array of knowledge, she was able to help me lower my insurance payment by almost $200. I’ve had several insurance agents in the past, but none of them had the tenacity that Laya does. Thank you so much for everything!"
We responded:
"Thank you so much for the 5 stars, Cedric! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Jennifer Jenkins

August 14, 2026

5  out of  5
rating by Jennifer Jenkins
"Brian is great at his job!"
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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Beth Brooker

August 13, 2026

5  out of  5
rating by Beth Brooker
"Appreciate KeShawn checking in"
We responded:
"Thank you so much for the 5-stars, Beth! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Imani Pulley

August 12, 2026

5  out of  5
rating by Imani Pulley
"I had a great experience with State Farm, especially because of the help I received from Layla. She was very kind and patient and helpful throughout the process. She answered all the my questions and made sure i understood everything. I really appreciate her professionalism and great customer service. I would definitely recommend her to anyone looking for insurance!"
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Virginia Bch insurance team. "
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Delvonna Dailey

August 12, 2026

5  out of  5
rating by Delvonna Dailey
"thank you Layla for helping me getting insured! if you need insurance! diffinely go to Layla! she was the best insurance agent to go too! i recommend!"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Virginia Bch. "
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kzblanks blanks

August 12, 2026

5  out of  5
rating by kzblanks blanks
"Laya, at Brian Bartko's office, was great to work with. I was shopping for homeowners and car insurance and she was able to get me better rates on both than what I was paying. She was attentive and pleasant to work with!"
We responded:
"kzblanks, thank you for the amazing review! Our Virginia Bch insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Brian Bartko, your State Farm Agent "
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Jeffery Council

August 12, 2026

5  out of  5
rating by Jeffery Council
"Best insurance"
We responded:
"We are grateful for the amazing review, Jeffery! "
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Edna Will

August 8, 2026

5  out of  5
rating by Edna Will
"Switching my auto insurance over to State Farm was an absolute breeze thanks to Brian Bartko! He made the transfer process smooth and saved me a ton of money with amazing discounts. Top-tier customer service. Highly recommend!"
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
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Carshena M. Jackson

August 7, 2026

5  out of  5
rating by Carshena M. Jackson
"Lala Rudison was very professional, respectful and friendly. I love a business that can listen careful to listen to me and provide services that met my needs."
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Virginia Bch. "
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Butch Maier

August 7, 2026

5  out of  5
rating by Butch Maier
"Brian A. did a great job"
We responded:
"Thank you so much for your kind review, Butch!  If you need insurance assistance, we are just an email or call away! - Brian Bartko, your State Farm Agent   "
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Lola Wilson

August 6, 2026

5  out of  5
rating by Lola Wilson
"Working with KeShawn has been a great experience. She was very helpful to me. I highly recommend this office."
We responded:
"Lola, thank you for the amazing review! Our Virginia Bch insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Brian Bartko, your State Farm Agent "
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Noel Fernandez

August 6, 2026

5  out of  5
rating by Noel Fernandez
"What a good neighbor! My battery died in the parking lot while I was at the dentist and the office dropped everything to help me jump my car in 90 degree heat. We had to try multiple times and they wouldn’t give up to help me. Thank you!!"
We responded:
"Thanks so much for the fantastic rating, Noel! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
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Sherri Brooks

August 6, 2026

5  out of  5
rating by Sherri Brooks
"Laya was great to work with! She was friendly, easy to talk to, and made the entire process simple and stress-free. She answered all of my questions and provided excellent customer service. I highly recommend working with her!"
We responded:
"Thank you for the 5-star review of Brian Bartko’s team - we really appreciate your kind words! "