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Reviews

Our customers are the center of our universe and we're grateful for them.

If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

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What our customers say about us...

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Mama Bear757

October 15, 2026

5 out of 5 rating by Mama Bear757
"I had the pleasure of working with Ms. KeShawn! Wonderful customer service, very knowledgeable and relatable. I had a lot going on today, but she was extremely patient. Please she her for your insurance needs!"
We responded:
"Hi Mama, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Brian Bartko, Your State Farm Agent "
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Wence Lous

October 14, 2026

5 out of 5 rating by Wence Lous
"My experience with KeShawn was very smooth..She gave me a thorough breakdown of the policies which was very helpful.."
We responded:
"Hi Wence, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Virginia Bch.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Brian Bartko "
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Go Goat

October 13, 2026

5 out of 5 rating by Go Goat
"Very helpful made the process easy"
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Virginia Bch insurance team. "
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Sasha Simmons

October 9, 2026

5 out of 5 rating by Sasha Simmons
"Laya was amazing, friendly and professional! One of the best customer service experiences I have ever had. Very informative and knowledgeable. Thank you Laya!"
We responded:
"Sasha, thank you for the amazing review! Our Virginia Bch insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Brian Bartko, your State Farm Agent "
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John Hauss

October 9, 2026

5 out of 5 rating by John Hauss
"I had to cancel my sister's home policy, and keep her auto policy, then get her apartment insurance for her new apartment in a retirement community. I was so nervous as I was late in acquiring the apartment insurance. Then Rhonda answered the phone, heard my situation, felt my stress and proceeded to turn my nervousness into happiness as she explained everything perfectly and was able to start my sisters policy immediately, cancel the home policy and continue the auto policy for a very fair price. I literly hung up the phone singing "help me Rhonda, help help me Rhonda. Thanks Rhonda...you ROCK."
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MONICA MATHIS

October 8, 2026

5 out of 5 rating by MONICA MATHIS
"I love working with Brian Bartko State Farm Agency!! Pleasant & knowledgeable staff. Rhonda Figg is the best to work with. She is always so pleasant and helpful."
We responded:
"Monica, we love seeing reviews like this! It is a top priority in our office to provide great insurance options for our policyholders, and we are thrilled you are happy with your experience with Rhonda. Our office is there for you whenever you need us and is honored you have chosen our office to help protect what matters most."
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Wesley Spruill

October 8, 2026

5 out of 5 rating by Wesley Spruill
"Very knowledgeable communicates well and explained clearly"
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Brian Bartko’s team. "
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Md Yasin Arafat

October 8, 2026

5 out of 5 rating by Md Yasin Arafat
"I am very satisfied with the service I received from KeShawn! She helped be getting a home and auto bundle at a reasonable price."
We responded:
"Wow, thank you for the 5-star review, Md! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
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Butterfly Gang

October 7, 2026

5 out of 5 rating by Butterfly Gang
"Best specialist"
We responded:
"Butterfly, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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Jennifer Bell

October 5, 2026

5 out of 5 rating by Jennifer Bell
"Finding home insurance was one of those things we knew we needed to get done quickly, but working with KeShawn made the whole process so easy. She was incredibly personable, helpful, and SO responsive to all of my questions. As a first-time home buyer, there were definitely a lot of them!
We had a pretty short deadline to get everything in place, and KeShawn made sure we had everything we needed on time. She made what could have been a stressful part of the home-buying process feel completely manageable.
We did shop around and compare our options but ultimately went with Sate Farm because of her. She was the difference! She found us a great deal, was a pleasure to work with, and made us feel like we were in really good hands."
We responded:
"Jennifer, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Virginia Bch insurance team! - Your State Farm Agent, Brian Bartko "
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Diamond Smith

October 1, 2026

5 out of 5 rating by Diamond Smith
"I am extremely satisfied with the help that laya Provided me with today she was very nice very knowledgeable and answered all of my questions."
We responded:
"Diamond, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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Jar Bridges

September 28, 2026

5 out of 5 rating by Jar Bridges
"I had an excellent experience working with Laya Rudison who helped me with establishing my auto insurance policy. She was professional, patient, knowledgeable, and extremely helpful throughout the entire process. She took the time to explain my coverage options, answer all of my questions, and make sure I understood everything before finalizing my policy.

What stood out most was her friendly attitude and willingness to go the extra mile to make the process easy and stress-free. I truly felt that they cared about helping me find the right coverage for my needs."
We responded:
"Thank you so much for the 5 stars, Jar! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Honey Harris

September 27, 2026

5 out of 5 rating by Honey Harris
"I had a great experience working with my State Farm agent Keshawn! She made setting up my car insurance quick, easy, and stress-free. She was helpful, professional, and took the time to make sure I understood everything. I really appreciate how smooth she made the entire process. I highly recommend her to anyone looking for great customer service and help with their insurance needs!"
We responded:
"Hi Honey, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Brian Bartko’s team.  Please reach out to us if any questions come up!  - Brian Bartko’s Insurance Team "
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Lorenzo St.AmantVelarde

September 26, 2026

5 out of 5 rating by Lorenzo St.AmantVelarde
"Laya was great to work with. She made the whole insurance process easy and was really helpful with any questions I had. She took the time to make sure I understood everything and made sure I was taken care of. I definitely appreciate her help and would recommend her to anyone looking for a good insurance agent."
We responded:
"Thanks so much for the fantastic rating, Lorenzo! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
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Jade Casher

September 20, 2026

5 out of 5 rating by Jade Casher
"KeShawn provides amazing service she’s so sweet and quick. She actually takes time to understand and get to know her clients."
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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James Robinson

September 18, 2026

5 out of 5 rating by James Robinson
"Laya was Extremely helpful throughout the process of getting car insurance"
We responded:
"Thank you so much for your wonderful feedback of us here at Brian Bartko’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Brian Bartko’s Insurance Team "
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Randy Wilson

September 18, 2026

5 out of 5 rating by Randy Wilson
"KeShawn E. did a great job in finding me a much more economical policy than I had previously. She got me an excellent rate for the same coverages (2-cars, 10 yrs and 20 yrs old respectively). I would highly recommend Brian Bartko agency.
I'm"
We responded:
"Randy, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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Matthew Peet Jr.

September 17, 2026

5 out of 5 rating by Matthew Peet Jr.
"Laya was great! Very excited to be swithing to State Farm. Amazing rate, highly recommend."
We responded:
"Thank you so much for your kind review, Matthew!  If you need insurance assistance, we are just an email or call away! - Brian Bartko, your State Farm Agent   "
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Michael Porter

September 14, 2026

5 out of 5 rating by Michael Porter
"Keshawn made my transition to state farm really smooth, she took care of any issues i had. I recommend this office to anyone looking for insurance, they are really friendly and fast."
We responded:
"Michael, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Brian Bartko and Team "
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Byron Baker

September 14, 2026

5 out of 5 rating by Byron Baker
"I want to say, Keshawn was outstanding in service and customer service.I highly recommend checking with her on homeowners and auto combo before going anywhere else state farm has the best rates compared to five other insurance companies I checked. If Your reading my review and call tell her Byron Baker sent you ."
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
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Carley Terreault

September 14, 2026

5 out of 5 rating by Carley Terreault
"Laya was such a pleasure to work with! She was so helpful with information and questions I had were all answered.Great customer service for sure !"
We responded:
"Wow, thank you for the 5-star review, Carley! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
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Ibrahim Elwir

September 13, 2026

5 out of 5 rating by Ibrahim Elwir
"Great customer care and service from Laya, she gave me the best pricing options and helped me get the best deal possible. Highly recommended, ask for Laya when you call this location."
We responded:
"Thank you for the 5-star review, Ibrahim! We’re proud to serve the Virginia Bch community and truly appreciate your support. "
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Thanh Ho

September 11, 2026

5 out of 5 rating by Thanh Ho
"Really fits my budget.I think I will stay with State farm for a long time."
We responded:
"Thank you so much for the 5 stars, Thanh! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Stefan Hartman

September 9, 2026

5 out of 5 rating by Stefan Hartman
"Recently needed assistance with my personal auto insurance. Called my local agent’s office and received outstanding assistance from James. Really appreciated the kindness and professionalism. Highly recommend supporting your local agent’s."
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Brian Bartko’s team. "
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donna webb

September 9, 2026

5 out of 5 rating by donna webb
"Great people very friendly highly recommend they are truly awesome please for all your insurance needs call state farm ask for laya or Brian bartko Great people"
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Brian Bartko’s team. "