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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Markez Johnson

November 18, 2024

5  out of  5
rating by Markez Johnson
"Jill assisted me today with my new insurance policy. She was certain to explain in detail about the benefits of my plan. I received an amazing rate! I could not be more pleased with her professionalism and kindness! Thanks Jill YOU ROCK!!!"
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#WHEREARETHEWILSONSNOW

November 16, 2024

5  out of  5
rating by #WHEREARETHEWILSONSNOW
"Very helpful staff especially Chris Rothfuss"
We responded:
"Reviews like this overjoy us! Chris is a wonderful member of our team, and we’re glad he was able to assist you with your insurance needs. Thank you for sharing your experience with our office."
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Maria Nolan

November 14, 2024

5  out of  5
rating by Maria Nolan
"Rhonda is Awesome! She is very knowledgeable and will take good care of you!"
We responded:
"Rhonda always puts our customers first. We are delighted by your amazing review, Maria!"
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Thanh

November 13, 2024

5  out of  5
rating by Thanh
"I highly recommend this business. Thank you Jill C. for professionalism and customer service."
We responded:
"Thank you, Thanh, We are fortunate to have hard-working team members, like Jill, who do their best for their customers. Thank you for trusting us with your coverage needs!"
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Ashley Giddings

November 13, 2024

5  out of  5
rating by Ashley Giddings
"Dylan Mills not only went above and beyond for me but also got my mother's house and auto insurance as well as my own auto insurance on a cheaper plan and better coverage!! He went above and beyond to ensure I understood everything and was beyond helpful!! Thank you Dylan Mills!!!"
We responded:
"Thank you, Ashley, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like Dylan, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
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Wayne Easter

November 8, 2024

5  out of  5
rating by Wayne Easter
"Jill is awesome! Always available and answers all my questions. Thanks guys!!!"
We responded:
"Thank you Wayne, for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
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Michell8i Hattaway

November 4, 2024

5  out of  5
rating by Michell8i Hattaway
"Brian’s office staff is always very helpful!! Jill calls and send text messages to update me with changes to my account. If you need insurance this start farms office is the place to go. Thanks Jill!!"
We responded:
"Thank you, Michelli We are fortunate to have hard-working team members, like Jill, who do their best for their customers. Thank you for trusting us with your coverage needs!"
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Mike

November 4, 2024

5  out of  5
rating by Mike
"Where to begin? I transferred to Brian Bartko State Farm after my previous agent retired. I have several policies with them. Brian and his team made the transition seamless. Speaking with Brian to reassess the coverage of my home and vehicles (a few times) is always effortless, it’s more like speaking with a buddy that saves you money. Adding items to my Personal Articles Policy is as simple as sending an email. Then there is Rhonda! Funny with so much patience for my shenanigans. Tolerating my need for updates and doing things like changing cars after 3.5 months. She is so cool. Working with Brian, Rhonda or anyone in this office is like talking to friends, it’s easy!"
We responded:
"Thank you, Mike, for the kind words! I believe that it's essential for insurance agents to build relationships with their clients, allowing us to provide the best possible customer service and coverage for your needs. It's been a pleasure working with you, and our office is always available to answer any questions you may have. Thank you for trusting us to protect what matters most!"
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Savannah Lohman

November 2, 2024

5  out of  5
rating by Savannah Lohman
"Great customer service!!"
We responded:
"We are grateful for the amazing review, Savannah!"
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Elizabeth Eagle

October 31, 2024

5  out of  5
rating by Elizabeth Eagle
"Mr. Bartko managed to reduce the cost of insurance for two cars AND renter's insurance to less than the cost of just one car with my previous policy with AllState."
We responded:
"Thank you, Elizabeth, We are fortunate to have hard-working team members, like Jordan, who do their best for their customers. Thank you for trusting us with your coverage needs!"
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Cynthia Korth

October 24, 2024

5  out of  5
rating by Cynthia Korth
"She was straightforwad and very nice. Her time management is very good due to her fast responses. Her customer service skills are admirable. She was very professional as well. I loved working with her."
We responded:
"Cynthia, we love seeing reviews like this! It is a top priority in our office to provide great insurance options for our policyholders, and we are thrilled you are happy with your experience with Jill. Our office is there for you whenever you need us and is honored you have chosen our office to help protect what matters most."
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Glen Allister

October 24, 2024

5  out of  5
rating by Glen Allister
"Brian Bartko was made for customer service! His response to my inquiries about cheaper auto insurance was lightning fast, Super informative and the very definition of professional. Someone PLEASE give this man a raise!!"
We responded:
"Hey Glen. As much as I would love to take credit for the awesome service you received; it was Dylan who provided it. Thank you for the praise for Dylan! He is a vital part of the team and we value how much he cares about all our customers. Thank you for giving us the chance to help you with your insurance needs."
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Catrina Manigo

October 22, 2024

5  out of  5
rating by Catrina Manigo
"Rhonda is amazing! I really appreciate her patience and responsiveness when I call. She is resourceful and kind. I can always count on state farm"
We responded:
"Thank you, Catrina, for your positive feedback and for acknowledging the exceptional assistance provided by Rhonda. We greatly appreciate your recognition of our team's dedication to delivering outstanding service."
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Nina Stancel

October 18, 2024

5  out of  5
rating by Nina Stancel
"I went online to find cheaper car insurance. I put in Geico, State Farm, Progressive, and others!! Several agencies called me to continue my quote but I knew I had the right person when Jill called from State Farm. She was extremely helpful, very pleasant, very knowledgeable, and very patient. I was so happy to know that I could actually go into the office!! Others were calling from places that I could only reach out to them online. That’s a big NO for me but this office was only 20 minutes from where I live…..the Salem Rd branch in Virginia Beach, Va. Get ready if anyone goes there!! They are Pittsburg Steelers and Detroit Lions fans!!😂😂😂 The office manager Brian Bartko was super friendly and super hilarious!! The office is super nice with sports paraphernalia everywhere!! I simply loved my experience….not to mention my husband and I saved $300 per month by going with State Farm!! State Farm is the way to go guys! On my way out of the door they had a table full of trinkets!! I left with cup holders, ink pens, chip clips with the magnet on the back, and much more!! I walked out like yaaaaay!😁 I’m a happy camper!!!😀"
We responded:
"Thank you, Nina, for the amazing review! It was great meeting you. Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like Jill, who go above and beyond for their customers. Keep coming in as we now work on switching you from a Cowboys fan to a Steelers fan. :) Thank you for trusting us with your insurance needs! "
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Sara Doolan-Freeman-Ellis

October 15, 2024

5  out of  5
rating by Sara Doolan-Freeman-Ellis
"I absolutely love how efficient and courteous this group is!! I have had a horrible year with insurance companies and getting this team has really reawakened my faith in humanity! I love the people in this group that I have had the pleasure to deal with so far and if everyone in this office are like the 3 I have talked with so far they have a client for life and I will refer them to EVERYONE that I come into contact with! Keep up the excellent work you all! You are what is right and still left in the world even if there are only a few of you! Your customer service is absolutely remarkable!"
We responded:
"Thank you, Sara, for the kind words! I believe that it's essential for insurance agents to build relationships with their clients, allowing us to provide the best possible customer service and coverage for your needs. It's been a pleasure working with you, and our office is always available to answer any questions you may have. Thank you for trusting us to protect what matters most!"
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jean marie

September 20, 2024

5  out of  5
rating by jean marie
"Jill helped me switch my State Farm auto and renter’s policy from North Carolina to Virginia she politely and patiently answered all of my questions and was very informative and helpful with the changes I wanted to make to my policy …. with all the chaos a move can bring Jill at least made this aspect of relocating an easy and pleasant experience"
We responded:
"Jean, we love seeing reviews like this! It is a top priority in our office to provide great insurance options for our policyholders, and we are thrilled you are happy with your experience with Jill. Our office is there for you whenever you need us and is honored you have chosen our office to help protect what matters most."
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Harry Park

September 7, 2024

5  out of  5
rating by Harry Park
"Rhonda is the BEST missed you at the Tides game. If you’re looking for an agent look no further because Brian and his team of professionals will make it happen. We couldn’t be more happier with them."
We responded:
"Harry, we love seeing reviews like this! It is a top priority in our office to provide great insurance options for our policyholders, and we are thrilled you are happy with your experience with Rhonda. Our office is there for you whenever you need us and is honored you have chosen our office to help protect what matters most."
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cookie plush

September 4, 2024

5  out of  5
rating by cookie plush
"Brian and Jill have efficiently and swiftly taken care of all of my insurance needs."
We responded:
"Reviews like this overjoy us, Nikema! Jill is a wonderful member of our team, and we’re glad she was able to assist you with your insurance needs. Thank you for sharing your experience with our office."
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Ryan Elder

August 26, 2024

5  out of  5
rating by Ryan Elder
"Brian Bartko & Thomas Thornton are great guys. I had issues with my prior insurance company, Allstate, and they got me quick coverage through State Farm. They gave me a discount for having my car insurance and homeowners insurance. Now I know I don't have to worry about anything because both of these gentleman are honest and experienced. They saved me over $100 per year and I'll never have to call a 1-800 corporate number again. You should get your car/home insurance from these guys; they will take care of you! Thanks guys!"
We responded:
"Ryan, we love seeing reviews like this! It is a top priority in our office to provide great insurance options for our policyholders, and we are thrilled you are happy with your experience with Thomas. Our office is there for you whenever you need us and is honored you have chosen our office to help protect what matters most."
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Travis Shelton

August 20, 2024

5  out of  5
rating by Travis Shelton
"Agent Thomas Thorton was very responsive over phone / text and addressed all of my concerns when ensuring my vehicle. Thank you for your help and I look forward to doing business with you for years to come."
We responded:
"Thank you, Travis We are fortunate to have hard-working team members, like Thomas, who do their best for their customers. Thank you for trusting us with your coverage needs!"
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Raymond McDonald

August 17, 2024

5  out of  5
rating by Raymond McDonald
"Talked with Jordan. Now have state farm insurance. Ty"
We responded:
"Thank you, Raymond, for your positive feedback and for acknowledging the exceptional assistance provided by Jordan. We greatly appreciate your recognition of our team's dedication to delivering outstanding service."
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ceazonsbistro

August 13, 2024

5  out of  5
rating by ceazonsbistro
"I’ve been a long time customer of state farm and quite fond of Miss Rhonda. She’s been always there when I need her answers all questions that I have and directs me and tells me anything and everything I have questions about for clarification and so forth that she can. I appreciate her. She’s been an angel to me as well, and I really really appreciate appreciate what she’s done in the past and she continues to provide excellent customer, service, and very personable as well. State Farm has a great agent and she’s a keeper"
We responded:
"Thank you for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like Rhonda, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
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Darius Bailey

August 7, 2024

5  out of  5
rating by Darius Bailey
"I've been insured with State Farm for 3 years...having Brian Bartko as my agent. During this time, my immediate contact has been Ms. Rhonda Figg. She is PHENOMENAL! She's always on point, knowledgeable , courteous and willing to help me with whatever I need. My recommendation to anyone in need of car or home insurance is that you turn to State Farm... specifically, ask for Rhonda if you go thru Mr. Bartko's office! You won't regret it!"
We responded:
"Thank you, Darius, for the kind words! I believe that it's essential for insurance agents to build relationships with their clients, allowing us to provide the best possible customer service and coverage for your needs. It's been a pleasure working with you, and our office is always available to answer any questions you may have. Thank you for trusting us to protect what matters most!"
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MARFEL CALIMLIM

July 25, 2024

5  out of  5
rating by MARFEL CALIMLIM
"Jill Clark probably only took about 5 minutes of her time to sell me the best offer for home and auto insurance. She did not sell me anything else that I don't need. Thank you Jill and State Farm for the savings you gave me."
We responded:
"Hi, Marfel! Thank you for the praise for Jill! She is a vital part of the team and we value how much she cares about all our customers. Thank you for giving us the chance to help you with your insurance needs."
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Rhoden Guiam

July 17, 2024

5  out of  5
rating by Rhoden Guiam
"A very helpful and efficient agent."
We responded:
"Rhoden, we love seeing reviews like this! It is a top priority in our office to provide great insurance options for our policyholders, and we are thrilled you are happy with your experience with Jill. Our office is there for you whenever you need us and is honored you have chosen our office to help protect what matters most."